TouchTec Services Group brings together IT support, managed print, cloud communications, and telephony — delivering seamless, expert-led technology solutions for businesses across London and beyond.
Enterprise Security
Robust protection for your data
Fast Response
8-minute average first response
24/7 Monitoring
Always-on infrastructure watch
About Us
At TouchTec Technology we closely engage our customers to ensure we deliver effective and strategic IT solutions. Our London-based service team helps us bring outstanding service and end-user experience, helping our customers to grow.
We pride ourselves on our ability to engage with customers and understand their goals. Our team of enthusiastic and innovative engineers allows us to deliver high quality, scalable and cost-effective solutions.
10+
Years of Excellence
Our Process
We provide businesses with the right tools to manage their environments. Even after the initial site survey we constantly evaluate and evolve the solution to suit your needs.
Using our expert knowledge of hybrid Apple and Windows environments, we supply IT services that work for all aspects of your organisation.
A secure and efficient IT environment is the keystone of any successful organisation. We work closely with you to ensure the solution continues to meet the highest standards.
Performance
2,010
Service Requests Resolved
Last 30 days
8
Avg First Response
Minutes
7
Avg Resolution Time
Minutes
99.9%
Uptime Guarantee
SLA Backed
Our Approach
As an IT provider, we are renowned for delivering exceptional service and support. Our dedication to staying abreast of the latest technological advancements ensures that your business benefits from cutting-edge solutions.
With a strong focus on customer satisfaction, we consistently go above and beyond to resolve issues swiftly and efficiently. Our professionalism and reliability make us a trusted partner in the IT industry.
Plan & scope from scratch based on your requirements
Flexible implementation schedule that works for you
Ongoing support from the same engineers you started with
What We Offer
Access to highly experienced and certified engineers who will find the perfect solution for your IT needs.
Managed Print, Print Management & Servicing
TouchTec Solutions is a different kind of technology company — one with a fresh way of looking at things but a traditional way of doing them. Whether you're looking to upgrade one machine or network a hundred, we want TouchTec to be the automatic choice. Not just first time, every time.
Print Management
Partnered with leading print management software vendors, we deliver innovative solutions that seamlessly integrate into your network for secure, efficient printing.
Print Solutions
Experts in all areas of print — from purchasing advice to leasing with managed services or full document management solutions tailored to your business.
Servicing & Monitoring
Remote monitoring of all devices under service contract. This proactive approach helps us anticipate issues before they happen and respond faster.
2-Hour On-Site Response
On-site service in two hours or less — guaranteed. Our London base means quicker fixes and fewer call-backs for your business.
TouchTec Solutions uses a team of experienced and dedicated support professionals to deliver outstanding levels of service across single-site or multi-site businesses.
99.9%
Uptime SLA
Get In Touch
Let's discuss how TouchTec Technology can help streamline your operations, secure your infrastructure, and drive your business forward.
Fill out the form and our team will get back to you within 24 hours.